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Rising rental arrears tied to cost of living, not rent hikes

14 Sep 2023

More tenants in South Africa are falling into arrears, according to data from the Q2 PayProp Rental Index. The percentage of South African tenants in arrears rose from 18% in Q1 2023 to 18.4% in Q2 – the highest percentage recorded since the end of 2021, but still below the peak recorded during the COVID-19 pandemic.

READ: Do you need to worry about tenant arrears?

PayProp’s Head of Data Analytics, Johette Smuts, says that the rise in arrears is being driven by the rising cost of living, not by increasing rents. “We haven’t seen a significant increase in rent as a share of income over the last five years, and in fact incomes have risen considerably faster than rents in most income brackets over the last year. However, it is evident that rising inflation and the cost of servicing debt have made rental payments harder to manage for tenants,” says Smuts.

Measuring arrears

PayProp tracks two arrears’ metrics in the PayProp Rental Index: the number of tenants in arrears as a percentage of all tenants, and the average arrears percentage, which expresses the average amount in arrears as a percentage of average rent. 

So far, only the first has risen, and has now done so for a second successive quarter. But unlike Q1 2023, when the increase was driven by just a couple of provinces, the share of tenants in arrears rose in all but two provinces this quarter – albeit by less than 1% in most cases. The Eastern Cape, Gauteng, KwaZulu-Natal, Limpopo, Mpumalanga and the Western Cape all experienced small increases, while the North West had a bigger escalation from 22.8% to 25%.

In the Free State, the percentage of tenants in arrears fell from 26.7% to 25.2% –- still the highest in the country, but only by a marginal 0.2%. In the Northern Cape the percentage of tenants in arrears dropped from 20.1% to 19.3%. 

While the average national percentage of tenants in arrears is up, the amount they owe as a percentage of rent is down. Looking at average arrears as a percentage of the average rent, the national figure dropped by 1.2% from 78.3% to 77.1%. It also dropped in all but two provinces, with a particularly big decrease from 99% to 91.8% in the North West. Smuts says that this might be because more tenants are newly in arrears in that province and haven't had time to build up large debts.

Two provinces posted outlier rises in arrears percentages this quarter. In the Free State this figure rose from 97.6% to 105.2%, putting it above one month’s rent and making it the highest in South Africa by some distance. In the Western Cape, it remained flat at 65%, still the lowest in the country.

According to Smuts, there is no need for concern yet, but agents should be on the lookout for further rises in arrears over the coming year.

“We might not yet have seen the long-term effects of high interest rates on tenants’ finances filtering through completely, so we might see arrears getting worse before they start getting better,” says Smuts. “On the other hand, inflation has fallen significantly, easing the pressure on tenants’ finances.”

READ: The importance of having a decent lease agreement

Tips for Landlords

There are certain qualities landlords should look for in prospective tenants to ensure that the rental property is well-maintained and financially secure. RE/MAX of Southern Africa shares some of the key tenant characteristics to look for:

A stable income is a steady job or other reliable sources of income, means that the prospective tenant is more likely to be able to consistently pay the rent on time. As a general rule of thumb, a prospective tenant’s income should be at least three times the monthly rent. This ensures that they will be able to comfortably pay their rent and meet all their other living expenses. A rental agent will also verify the tenant’s income to ensure that they have not falsified any information.

A good credit score is a strong indicator of financial responsibility and the tenant’s ability to manage debts and payments. A rental agent will do credit score checks on all rental applicants.

A positive rental history, including good references from previous landlords, tells you that an applicant is more likely to be a reliable and responsible tenant.

A history of prompt payments will show you that the tenant consistently pays rent in full and on time. Late or missed rent payments can have a significant knock-on effect on your cash flow and the property’s profitability, so it's essential to choose tenants who have an established history of paying rent on time.

Pride of place in their living and/or workspace. When interviewing tenants, try to find out about a bit more about their personality to see whether they are more likely to be the type who will properly maintain the property, following any rules outlined in the lease agreement regarding maintenance and repairs, as well as when, and what issues to report to the landlord.

Good communication from a tenant will help to prevent misunderstandings and ensures that any problems can be quickly and efficiently resolved, so landlords should also be on the lookout for this when meeting prospective tenants.

READ: Exploring property transactions: an A-Z guide

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