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Support Agent

Applications Closed
Our newly designed offices make for a pretty appealing space. Most teams have a dedicated team room where all the magic happens, but we also have dynamic shared spaces that are colourful and inviting where we all come together for a bite to eat or just for a chat.

If you are looking for a Support Agent job in Cape Town then you've come to the right place.

  • If you are self-managed, detail-oriented and customer-focused this is the role for you! In return for your first class service to customers you will receive all needed training and development, a challenging career in Customer Service and work with an established team of like-minded individuals within an industry leader.

If you have

  • Grade 12
  • Customer support experience
  • A+ advantageous
  • Excellent communication skills in both English and Afrikaans
  • Good working knowledge of Windows and Microsoft Office
  • The ability to grasp and understand IT and technical concepts

On a day to day basis you will

  • Provide friendly and efficient support to customers via telephone/email
  • Accurately record and document activity through the ticket system
  • Ensure effective communication with customers, colleagues, and management
  • Perform adhoc functions, projects, training

Does this sound like you?

  • Resourceful with a strong sense of urgency
  • Friendly and helpful
  • Excellent telephone manner
  • Ability to take initiative and solve problems
  • Good time management skills
  • Ability to work under pressure
  • You like to share knowledge
  • Quick learner and comfortable in a dynamic IT environment

 
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If we're blown away by your CV, we'll call you in for an interview.

We'll give you a warm welcome, something to quench your thirst, a quick test to challenge your mind and a chat to weigh up your skills and personality - simple, right? If you get the job, be prepared for a pretty great adventure! We look forward to meeting you.
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Please contact our Property24 Support Team for further assistance. Tel. +27 (0)861 111 724