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When should a landlord start the eviction process?

04 Apr 2018

Many landlords will have at one stage or another found themselves in the situation where their tenant cannot afford to pay the rent anymore and in most cases the tenant will leave voluntarily, but what happens in the case where the tenant refuses to move out?

The warning should be in the form of a written letter, to remedy the breach within whatever time frame is stipulated under the breach of contract section of the lease, or 20 days according to the Consumer Protection Act.

Sunell Afrika, rentals manager for, says they find that some landlords are too lenient, giving their tenants chance upon chance to rectify situations. 

“Tenants can make many empty promises, which results in a big rental loss,” she says. “The best is to remember that this a business transaction, leave emotions out of it to a point, and also follow the guidance of the rental managing agent as they are the ones dealing with the tenant from day to day.”  

Afrika says as soon as there is breach in the contract, that is, if the tenant has failed to pay his rent or has gone against any of the conditions stipulated in the lease, the landlord has the right to put the tenant “on terms” notifying him that the lease will be cancelled if the breach continues. 

The warning should be in the form of a written letter, to remedy the breach within whatever time frame is stipulated under the breach of contract section of the lease, or 20 days according to the Consumer Protection Act. If the tenant does not remedy the breach in full, the landlord can then start the process of cancelling the lease.  

If the lease is cancelled, but the tenant refuses to move out, the landlord would then start the eviction process.  

The landlord cannot take the law into his own hands and lock the tenant out, nor can he enter the premises and claim items that belong to the tenant to sell in lieu of rent that is due, as this would be theft, she says.   

It can take some time to evict a tenant, and an attorney has to apply for an eviction order. 

Once this has been issued, the Sheriff of the court will serve the notices, one to the tenant and the other to the local municipality. Fourteen days’ notice has to be given that a hearing will be taking place.  

The tenant will be able to state his case at the hearing as to why he should be able to remain and that an eviction order cannot be granted, says Afrika.  It has to be remembered that the courts will only grant the eviction order after considering all the circumstances and has established what is just. If there are special circumstances, i.e. a single mother with a child, the courts may not grant an eviction order straight away.  

The courts tend to regard carefully the rights of the elderly, children, those with disabilities and households headed by a woman. They will use their discretion as to what date the tenant will have to vacate the premises and when the eviction order is to be effected, she says.  

While nothing is ever guaranteed, says Afrika, if the correct checks are done before signing a lease with a tenant, it reduces the risk of a bad tenant being placed. By ensuring the tenant’s financial status, previous rental track record, financial behaviour and references have all been positive, there is less chance that it will end in a case of having to chase the tenant for rent each month or that they cannot afford to live in the unit.  

“If, for whatever reason, the tenant falls behind in their rent, the landlord must take action immediately and not wait for matters to rectify themselves, as he must protect his asset and future income.” 

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