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Fresh new experience at Durban’s refurbished La Lucia Mall this October

17 Oct 2019

La Lucia Mall is leading the way in aesthetically fresh, modern shopping experiences. It recently completed a major upgrade that has modernised and reimagined its entire retail space and, unlike many other 40-plus-year-old buildings, it now sets the bar for contemporary mall design trends.

La Lucia Mall in Durban has grown to 40 000sqm over the years and with this latest refurbishment offers a fresh brand identity and new shopping options.

Shoppers will enjoy its welcoming new entrances, airy atria, higher shopfronts, classic neutral colour palette, patterned porcelain tile floors, timber ceilings, state-of-the-art bathrooms and low-energy lighting. All this creates a fresh new experience, which is already earning enthusiastic customer appreciation.

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“The upgraded La Lucia Mall is crafted to meet the needs of its unique shoppers and community and give them an exceptional retail experience. Besides the elegant new aesthetic, it also has a fresh brand identity and new shopping options,” says La Lucia Mall Centre Manager Vanessa Blevins.

La Lucia Mall’s new Cotton On store reflects the brand’s new global direction with authentic wood, brick and metalwork, creating an urban feel while being modern and youthful.

“We are excited to open our new Cotton On store at La Lucia Mall with all of our brands under the one roof including Cotton On womenswear and menswear, Rubi, Cotton On Body and Cotton On Kids,” says Candie Myrise Agustoni, Cotton On Africa PR and Social Media Manager. “It includes exciting additions with Cotton On Body’s new Beauty range. We’ll also be introducing men’s footwear to the range with a collection of casual shoes on offer to complete the look.”

WBHO was the main contractor for the upgrade and Bentel Associates International, which designed the original 12 000sqm La Lucia Mall in 1972, was again the architect for refurbishment of the centre which has grown to 40 000sqm over the years.

With the mall trading throughout the construction, meticulous planning made the work as seamless and non-intrusive for shoppers, retailers and local stakeholders as possible. Darroll McKeown of M3 Africa Consulting believes this was the hallmark of the revamp. “Working in operating shopping environments, particularly one that has as passionate and as loyal supporters as La Lucia Mall’s, presents unique challenges. The entire team made sure to minimise disruption while still progressing work at a commendable pace and prioritising safety.”


La Lucia Mall refurbishment project professional, Evan Sim, Director of RLB Pentad Quantity Surveyors, highlights the innovation behind mall’s reduction in energy consumption and carbon footprint. Old internal and external lights have been replaced with energy efficient LED fittings and motion sensors.

“Every part of the Mall is now a great space to experience. Customers will be delighted and La Lucia Mall’s current and future retailers will reap the benefits,” says Sim.

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